Engaging, insightful and very inspiring!!!

Culture Intelligence in Practice by Lucy Butters is a thoughtful, practical and highly interactive resource for anyone navigating today’s culturally diverse workplace and learning environments. Drawing on extensive professional experience, Lucy moves comfortably beyond theory to show how cultural intelligence [CQ], whilst always significant, can also be intentionally applied in real-life situations, making the book both accessible and immediately useful.

Each chapter is clearly structured and grounded in relatable examples which encourages the reader to reflect on their own assumptions, behaviours and communication styles. Lucy’s writing is engaging, thoughtful and reflective, a style which inspired me to absorb concepts and actively consider [sometimes reconsider] how culture shapes interactions, decision-making and leadership. Lucy’s personal insights throughout, together with her summarising ‘key takeaways’ at the end of each chapter are a rich source of extra learning. These elements help to consolidate understanding and make it easy to revisit key ideas when applying them in practice.

The content has a strong focus on learning transfer. The ‘questions to consider’ at the end of each chapter offer a head-start for trainers and facilitators alike, making the book especially valuable for those designing programmes, workshops or coaching interventions around inclusion, communication, and global collaboration. The reflective prompts in these summarising questions invite even deeper discussions and provide a ready-made framework for group learning.

Overall, ‘Cultural Intelligence in Practice’ strikes a wonderful balance between insight, reflection and practical guidance. It is a book that can be read cover to cover or dipped into as a trusted reference.

They say practise makes perfect, this book shines a light on that journey. I highly recommend it.